FAQs

You can cancel the sale, even after accepting our offer. If we haven't processed payment, you can cancel your sale at any point by informing a member of our team.

To keep your personal number plate, you must apply to remove your registration number from the vehicle and hold it on a retention document. Simply send a completed form V317, along with your V5 and MOT certificate, to your nearest DVLA office. Further details can be obtained from the DVLA website. Please be aware that we can only buy your car once you have the full V5 document back from the DVLA.

We are totally transparent when it comes to our valuations and there are no hidden fees. We offer a free valuation service and free vehicle collection.

On collection of your vehicle we will transfer funds directly into your chosen bank account.

We are unable to guarantee online offers as they are subject to a vehicle appraisal. Online valuations are based on the description and images that you provide. If the online appraisal varies to the physical appraisal, we will need to reflect this in our offer.